1. Introduction
This Privacy Policy explains, at a practical level, how information submitted through the Sangyan AI website may be collected, used, protected, retained and deleted.
2. Scope
This Policy applies to visitors to the Sangyan AI website and to individuals or organisations that submit demonstration requests, business enquiries, investor enquiries, career applications or other enquiry-form information through the website.
3. Information We Collect
Depending on the interaction, Sangyan AI may receive contact information, organisation details, enquiry or application details, attachments or other information voluntarily supplied through website forms. Technical information generated during website use may also be processed where necessary for website operation, security, performance or diagnostics.
4. How We Use Information
- to receive and evaluate enquiries, applications and demonstration requests;
- to coordinate demonstrations or other requested communications;
- to respond to business, investor, career and other enquiries;
- to maintain website security, reliability and operational performance;
- to maintain appropriate business records; and
- to comply with applicable legal or regulatory obligations.
5. Confidentiality Commitment
We recognise that a demonstration request or business enquiry may relate to confidential operational interests. Information submitted through the website is handled responsibly and used for the purposes for which it was submitted and for closely related administrative, security or legal purposes.
For demonstration requests, every request is personally reviewed by the Founder so that the enquiry can receive appropriate attention. Contact details and information shared with Sangyan AI are treated as confidential and protected with appropriate safeguards.
6. Communication
Sangyan AI may contact an individual through email, SMS or WhatsApp where reasonably required to coordinate the requested demonstration or respond to a related enquiry. Communications should remain connected to the enquiry or service requested, unless a separate lawful basis or consent exists.
7. Confidential Operational Information
Visitors should avoid submitting classified, highly sensitive, security-sensitive or otherwise restricted operational information through a public website form until an appropriate engagement and information-handling process has been established.
8. Information Security
Sangyan AI maintains appropriate administrative, technical and organisational safeguards intended to protect information against unauthorised access, misuse, alteration, disclosure or loss. No internet-based system can be guaranteed to be completely secure.
9. Service Providers and Third Parties
Limited processing may occur through trusted hosting, email, infrastructure or other service providers used to operate the website and fulfil the purposes described in this Policy. Such providers should receive only the information reasonably required for the service they perform.
10. Retention and Deletion
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, security or legal obligations, or as otherwise permitted or required by law.
Upon an express request, Sangyan AI will consider deletion of personal information and will honour a deletion request where legally and operationally permissible. Certain information may need to be retained where a legal, regulatory, security or legitimate record-keeping obligation applies.
11. Cookies
The website may use cookies or similar technologies for essential functionality, preferences, security, performance and, where configured, analytics. Please refer to the separate Cookie Policy for representative categories and browser-management options.
12. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in the website, services, information-handling practices or applicable requirements. The current version published on the website will be the applicable website policy.
13. Privacy Enquiries
Privacy-related questions or requests may be submitted using the contact details published on the Sangyan AI website. Where appropriate, a request may be made for access, correction or deletion of personal information, subject to applicable requirements and legitimate retention obligations.